Shipping policy

This document sets out the shipping policy that applies to customers that make a purchase at https://crisiscleans.com.au. If you have any questions, please contact our team on 02 4312 6451 or info@crisiscleans.com.au.

Shipping Options & Delivery Costs
Our shipping is via road transport.
Our rates are worked out for you and shown on the checkout page.
Any orders over $150 have free shipping.

Order Processing Time
All orders are dispatched within 1-3 business days.

Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders
At this time we do not ship internationally.

Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.