Privacy Policy

Crisis Cleans is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase from our store.

1. Collection of Personal Information

We may collect personal information when you:

Create an account or place an order
Subscribe to our newsletter
Fill out a form or contact us

This information may include your name, email address, phone number, delivery address, and payment details.

2. Use of Personal Information

We use your personal information to:

Process and fulfil your orders
Communicate with you about your purchase
Provide customer support
Send you updates, promotions, or newsletters (if subscribed)
Improve our website and user experience

3. Sharing of Information

We will never sell or rent your personal data to third parties. Your information may be shared with trusted third-party providers (such as delivery services or payment processors like Stripe) solely for the purpose of fulfilling your order or enhancing our service.

4. Security of Data

We take data security seriously. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and stored with encryption where applicable. Access to your data is restricted to authorised personnel only.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, improve site performance, and analyse website traffic. You may choose to disable cookies through your browser settings, although this may impact functionality.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies before submitting any personal information.

7. Access and Updates to Your Information

You may request access to, or correction of, your personal information by contacting us at info@crisiscleans.com.au. We will respond to your request promptly.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website following any changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: info@crisiscleans.com.au